Warranty

We stand by the quality and craftsmanship of our Lighting Products. Our commitment to excellence extends to our product guarantee, ensuring your satisfaction with every purchase.

Premium Quality Assurance:
We take pride in offering premium unique lighting fixtures with precision and care. Each lighting fixture undergoes thorough quality checks to meet our high durability standards and aesthetic appeal.

30-Day Satisfaction Guarantee:
Your satisfaction is our priority. If, for any reason, you are not fully satisfied with your purchase, we offer a 30-day satisfaction guarantee. Simply contact our customer support at support@clowas.com within 30 days of receiving your order, and we will guide you through the return or exchange process.

Defective or Damaged Items:
In the rare event that you receive a faulty or damaged item, please notify us immediately with photos of the product and packaging. We will expedite the resolution process to ensure you receive a replacement or refund promptly.

Easy Return Process:
Returning a product is hassle free at Clowas. Our customer support team will assist you in initiating the returning process. Once your returned item has been received and inspected, we will process your refund or exchange promptly.

Customer Support Excellence:
Our dedicated customer support team is available to address any inquiries or concerns you may have concerning our products or the guarantee process. Contact us at support@clowas.com, and we’ll be happy to assist you.

Sustainable Satisfaction:
Clowas is committed to sustainability in all aspects of our business. Our product warranty reflects our commitment to creating products that stand the test of time, reducing waste, and ensuring your long-term satisfaction.

We appreciate your confidence in our brand and products. Our product warranty is a testament to our confidence in the quality of our Ceramic Coffee Mugs. Experience the perfect sip with Clowas, where your satisfaction is guaranteed.

For any questions or assistance, please reach out to us
24/7-
Business Name: Clowas
Business Mail: support@clowas.com
Business Address: Schützenstraße 53,Berlin,10117,Germany